Privacy Policy
Suncity Endeavours LLC ("Suncity," "we," "us") operates a B2B chemical sourcing service. This Privacy Policy explains what information we collect when you request a quote, how we use it, and the choices you have.
1. Information We Collect
- Contact information you provide: name, company, work email, phone number, country.
- Inquiry details: chemical name, CAS number, quantity, intended use, purity, grade, timeline, target price.
- Marketing attribution: UTM parameters, click IDs (gclid, fbclid), referring URL, landing page.
- Technical data: IP address, browser user agent, approximate location derived from IP.
- Consent records: timestamp of your TCPA consent and restricted-substance attestation.
2. How We Use Your Information
- Prepare and send you a quote, including pricing, lead time, and documentation (COA, MSDS).
- Contact you by email, phone, SMS, or WhatsApp about your inquiry, where you have consented.
- Verify compliance with US BIS/EAR, OFAC, and India DGFT export regulations.
- Measure marketing performance and improve our ads (anonymized/aggregated where possible).
- Fulfill our legal, tax, and audit obligations.
3. Sharing
We share your inquiry details with the manufacturers and freight forwarders required to prepare your quote and fulfill your order. We do not sell your personal information. We share aggregated/hashed conversion data with advertising platforms (Meta, Google) to measure ad performance.
4. Retention
We retain inquiry data for as long as needed to service your account plus 24 months for legal/audit purposes. You can request earlier deletion at any time (see §6).
5. Security
Data is stored in encrypted databases hosted by Supabase. Transport is encrypted via TLS. Access to your data is restricted to authorized Suncity personnel.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. California residents see also our Do Not Sell or Share My Informationnotice.
To exercise these rights, email sales@suncityendeavours.com from the email address you used to submit your inquiry. We respond within 30 days.
7. Cookies & Tracking
We use first-party analytics cookies, Google Ads conversion tracking, and Meta Pixel with Conversions API to measure ad performance. You can opt out via your browser settings or by using ad-blocker software.
8. International Data Transfers
Suncity operates from Houston, Texas. Data may be processed by service providers in the United States, India, and the EU under appropriate safeguards.
9. Children
Our service is for B2B procurement. We do not knowingly collect data from anyone under 18 years of age.
10. Changes
We may update this policy from time to time. Material changes will be flagged at the top of this page.
11. Contact
Suncity Endeavours LLC, Houston, Texas, USA
Email: sales@suncityendeavours.com
Phone: +1 (713) 282-7907